Privacy Policy

At Gemix Stone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or use Gemix Stone, we may collect the following types of information.

Personal Information

We may collect personal details such as your name, email address, phone number, shipping and billing address, and payment details. Payment information is processed securely by third parties.

Non-Personal Information

We may also collect non-personal data such as browser type, device information, IP address, pages visited, and time spent on our website. This information helps us improve our services.

2. How We Use Your Information

We use your information for the following purposes.

To process and deliver your orders
To communicate with you about orders and services
To improve our website and user experience
To provide customer support
To prevent fraud and misuse
To send important updates and notifications

We do not sell or rent your personal information to anyone.

3. Cookies and Tracking Technologies

Gemix Stone uses cookies and similar technologies to improve website performance and user experience.

Cookies help us remember your preferences and understand how visitors use our website.

You can control or disable cookies through your browser settings. However, disabling cookies may affect some website features.

4. Payment Security

All payments on Gemix Stone are processed through secure and trusted payment gateways.

We do not store your full credit card or banking information on our servers.

Your payment data is handled according to strict security standards.

5. Data Protection and Security

We use technical and administrative security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we do our best to protect your data, no online system is completely secure. Therefore, we cannot guarantee absolute security.

6. Sharing of Information

We may share limited information with trusted third parties only when necessary, such as shipping companies, payment processors, and technical service providers.

These partners are required to protect your data and use it only for authorized purposes.

7. Third-Party Services and Links

Our website may include links to third-party websites or services.

Gemix Stone is not responsible for the privacy practices or content of these external sites.

We recommend reviewing their privacy policies before sharing any information.

8. Your Rights and Choices

You have the right to access your personal information, request corrections, request deletion where legally allowed, and unsubscribe from promotional emails.

To exercise these rights, please contact our support team.

9. Children’s Privacy

Gemix Stone does not knowingly collect personal information from children under the age of 13.

If we discover that such data has been collected, we will delete it immediately.

10. Data Retention

We keep your personal information only as long as necessary to provide our services and meet legal requirements.

When data is no longer needed, it is securely deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

We encourage you to review this page regularly.

12. Consent

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website.

We are always ready to help you.

14. Effective Date

This Privacy Policy is effective from the date it is published on our website.

Thank you for trusting Gemix Stone. Your privacy is important to us.